REFUND & RETURN POLICY
For your satisfaction, we ensure that you always get the food delivered according to your wishes. Our refund and return policy strengthens our customers’ confidence in our determination.
Our management team ensures you get the right food delivered to your location. However, if you receive an incorrect order, you can simply contact us and let us know. We can make appropriate changes to the transaction and provide the right food.
While we always prepare our food using the freshest ingredients, we consider it our responsibility to provide assurance regarding the bad food. If you think the food is of poor quality, contact us and let us know. We may ask you to provide proof of bad product residue. We will resolve the inconvenience and give you a reasonable refund.
CANCELLATION OF THE ORDER
You have the right to cancel your order up to five minutes after placing your order on our website ghalibdaig.com.pk. If the retailer has received your order, cancellation/refund is not possible. For clarification, the estimated time is based on when you place your order on the checkout page. When ordering cash on delivery, your order will be delivered according to the instructions and the money must be collected by the driver. Otherwise, the cash-on-delivery method may be removed from the payment options for your future orders. For more information you should contact us.
CONTACT US TO ASK YOUR QUERIES!
Here are the various terms and conditions that we include to ensure the excellence and professionalism of our services. So, if you would like to know more about our return and refund policy, please do not hesitate to contact us. Our management team is always here to answer all your questions and help you with your orders.